TP: 03:05 Yeah, well, it started out as a, uh, a memoir cause I was on the road so much, so I had to fill my nights with something to do. So what, what inspired this book with the Juggling and, and this, uh, this really quirky angle around management? I opened it up and there was a juggling kit and your book and a note saying, this person has a very good message and you need to have him on the podcast. I, I received a package from a very good friend, uh, Patricia and it was this box. MP: 02:34 Now this is really our, our connection begins at this book. So I've been lucky enough to meet a lot of people and learn a lot of things from these people. Uh, of course, the US and Canada and a few points here and there and in between. Uh, my travels took me to India, Mexico, lived in Trinidad and Tobago for three years. I'm very proud to say I started cleaning toilets, Sousa and then I ended up as a country manager, senior operations manager. TP: 02:05 Well, I started out at the bottom. Now Tobyn, first off, before we get too far down this conversation, tell us a little bit about this multinational career that has led you to this point in your life. Tobyn Pearson: 01:50 Thank you very much. Along the way, he learned some valuable lessons about managing people and would incorporate some of that insight into his Kirky book, manage this and interactive guide to management and other absurdities. Our guest spent 31 years scratching and climbing his way up the corporate ladder to the position of country manager and senior operations manager for a global multinational. I am your host, Michael Palmer, and today's show is going to be a great one. Michael Palmer: 01:14 Welcome back to The Successful Bookkeeper podcast. To buy his book, Manage This!, click here. How appreciating your employees and customers will benefit you Why having an incredible insights will help you along the way The importance of having courage in yourself and your abilities It makes life a whole lot easier if you're able to deal with difficult people and situations along the way.Īll of his successes are directly attributed to the great people he had the privilege of working with over the years.ĭuring this interview, you'll also discover. Treat them with respect no matter who they are and keep working on building relationships because in the end they will see that you genuinely care and your efforts will pay off.
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After spending 31 years in the corporate world as an operations and country manager, our guest, Tobyn Pearson, the author of Manage This: An interactive Guide to Management and Other Absurdities, had success and many failures.He learned that it's not always easy to see your grumpiest employees or customers.